Frequently Asked Questions
Everything you need to know about your Stanley 1913 gear.
How long does shipping take for my order?
Standard shipping typically takes 5-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for drinkware and accessories?
We offer a 30-day return policy for items purchased directly from our website. Products must be in their original, unused condition with all packaging intact to be eligible for a full refund.
Are Stanley products dishwasher safe?
Most of our modern products, including the Quencher and Classic series, are dishwasher safe. However, we recommend checking the bottom of your specific item for the 'Dishwasher Safe' icon to ensure long-term finish durability.
Do you offer a warranty on your products?
Yes, we stand by our quality with a Built for Lifeâ„¢ lifetime warranty. If your Stanley product fails due to a manufacturing defect in materials or workmanship, we will replace it.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make modifications or cancellations. You may return the item for a refund once it arrives.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Klarna for interest-free installments.